Welcome to GrowhtHub Knowledge Base Hub

Welcome to GrowhtHub Knowledge Base Hub

What Is an Email Signature in GrowthHub?

Email Signatures in GrowthHub allow you to create a saved signature for each staff member inside a sub-account. A signature can include formatted text such as the sender’s name, job title, phone number, website links, and other branded elements. It can be fully customized to reflect your company’s identity.

Signatures can be applied automatically to outgoing emails (when enabled), or inserted manually using a custom value across different areas of the platform. Setting this up properly ensures that every email sent from GrowthHub includes the correct sender information consistently.

Key Benefits of Email Signatures

  • Professional Branding
    Maintain consistent branding in every email with proper name, role, company details, and important links.

  • Per-User Personalization
    Each staff member can have their own unique signature with their personal contact information.

  • Flexible Usage
    Choose to automatically attach the signature to outgoing emails or manually place it using a custom value when needed.

  • Cleaner Replies
    Decide whether the signature should appear before quoted text when replying to email threads.

How To Set Up and Edit Email Signatures in GrowthHub

Follow the steps below to update a staff member’s signature.

Step 1: Go to My Staff

Inside your sub-account, navigate to Settings, then click My Staff.

Step 2: Choose the Staff Member

  • Locate the staff member whose signature you want to update.

  • Click the Edit (pencil icon) beside their name.

Step 3: Update the Signature

  • Scroll down to the Signature section.

  • Edit the signature text using the formatting editor. You may also insert HTML/code if you need advanced customization.

Step 4: Adjust Optional Settings

  • Enable “Apply Signature to All Outgoing Messages” if you want the signature to automatically attach to emails sent by that user.

  • Enable “Include Signature Before Quoted Text in Replies” if you want the signature to appear above the quoted message when replying to email threads.

  • Click the blue Next button, then click the blue Save button to apply and confirm the changes to the email signature.

How To Insert a User Signature Using Custom Values

Using a custom value gives you more control over where the signature appears in your email. This is especially helpful in email templates (such as campaign emails) or one-to-one emails when you want the signature placed in a specific section.

1. Open the email editor where you want to add the signature (for example, inside Campaigns or the Conversations email composer).

Click Custom Values.

2. Navigate to User, then select Signature.

3. The custom value for inserting the email signature is:

Frequently Asked Questions

Q: Is the email signature saved per user or per sub-account?


Email signatures are saved per staff user within a sub-account. Each staff member can have their own signature.

Q: I updated the signature but don’t see it when sending emails. What should I check?


Make sure you edited the correct staff profile and confirm that Apply Signature to All Outgoing Messages is enabled.

Q: Can I format my signature (bold text, hyperlinks, etc.)?


Yes. The signature editor supports basic formatting, allowing you to style text and add clickable links.