Welcome to GrowhtHub Knowledge Base Hub
Welcome to GrowhtHub Knowledge Base Hub
How to Add Phone Number
Why Get a Dedicated Phone Number? (Benefits)
Feature
2-Way Communication
Local or Toll-Free
Seamless Integration
Separate Business Calls
Automate Everything
Advantage
Send and receive texts and make/receive calls easily.
Boosts trust and gives your brand a professional image.
Connects directly with your campaigns, sales processes, users, and automated tasks.
Keeps your personal and business communications distinct.
Powers automated workflows, voicemails, call routing, and tracking.
Steps to Purchase a Phone Number
Step 1: Go to Phone Number Settings
In your account, navigate to Settings > Phone Numbers.
Click + Add Number > Add Phone Number.
Step 2: Choose Your Country and Number Type
Select a country
Decide between a Local or Toll-Free number.
Click Refresh Results to see more available numbers if needed.
Step 3: Refine Your Search (Optional)
You can use filters to find specific numbers based on:
Digit or Phrases and match it with (first, last or any) part of the number.
Capabilities (Voice)
Number Type (Local or Toll Free)
Step 4: Confirm Purchase
Select the phone number you want.
Click Proceed to Buy to finalize your purchase.
International Number Requirements (e.g., New Zealand & Australia)
For purchasing phone numbers in many countries, including New Zealand and Australia, you might need to provide specific regulatory information, often referred to as a "Bundle" or "Address." This ensures compliance with local telecommunication laws. For detailed steps on how to submit these requirements, please consult our guide on "Regulatory Bundle and Address Creation."
You need to add the required regulatory bundle. You can refer to our guide for detailed instructions here: Regulatory Bundle and Address Creation
Unable to Find a Number with Your Preferred Area Code in NZ or AU?
1. Why This Happens-
Cause
Limited Stock
High-Demand Area Codes
Explanation
Our platform sources phone numbers from various providers, and their inventory changes frequently. If a specific area code isn't shown, it means no numbers are currently available in that particular region.
Certain geographic areas, especially major cities or long-established regions, often have very limited or no phone number availability due to high demand. For instance, finding numbers for Sydney (02) in Australia or Auckland (09) in New Zealand can sometimes be challenging.
What You Can Do:
a. Try Nearby Area Codes: Search for nearby or overlay area codes (e.g., if 310 is unavailable, try 424 in Los Angeles).Explore Nearby Regions: If your desired area code (e.g., Sydney (02) or Auckland (09)) isn't available, try searching for numbers in adjacent or overlay area codes within the same country (e.g., other regions of New South Wales or other parts of the North Island).
b. Consider National or Toll-Free Options: If a specific local presence isn't critical, choosing a national or toll-free number (e.g., 1300 or 1800 in Australia, or 0800 in New Zealand) often presents more availability.
c. Contact GrowthHub Support to request availability or notification
How to Add Phone Number
Why Get a Dedicated Phone Number? (Benefits)
Feature
2-Way Communication
Local or Toll-Free
Seamless Integration
Separate Business Calls
Automate Everything
Advantage
Send and receive texts and make/receive calls easily.
Boosts trust and gives your brand a professional image.
Connects directly with your campaigns, sales processes, users, and automated tasks.
Keeps your personal and business communications distinct.
Powers automated workflows, voicemails, call routing, and tracking.
Steps to Purchase a Phone Number
Step 1: Go to Phone Number Settings
In your account, navigate to Settings > Phone Numbers.
Click + Add Number > Add Phone Number.
Step 2: Choose Your Country and Number Type
Select a country
Decide between a Local or Toll-Free number.
Click Refresh Results to see more available numbers if needed.
Step 3: Refine Your Search (Optional)
You can use filters to find specific numbers based on:
Digit or Phrases and match it with (first, last or any) part of the number.
Capabilities (Voice)
Number Type (Local or Toll Free)
Step 4: Confirm Purchase
Select the phone number you want.
Click Proceed to Buy to finalize your purchase.
International Number Requirements (e.g., New Zealand & Australia)
For purchasing phone numbers in many countries, including New Zealand and Australia, you might need to provide specific regulatory information, often referred to as a "Bundle" or "Address." This ensures compliance with local telecommunication laws. For detailed steps on how to submit these requirements, please consult our guide on "Regulatory Bundle and Address Creation."
You need to add the required regulatory bundle. You can refer to our guide for detailed instructions here: Regulatory Bundle and Address Creation
Unable to Find a Number with Your Preferred Area Code in NZ or AU?
1. Why This Happens-
Limited Stock
Our platform sources phone numbers from various providers, and their inventory changes frequently. If a specific area code isn't shown, it means no numbers are currently available in that particular region.
High-Demand Area Codes
Certain geographic areas, especially major cities or long-established regions, often have very limited or no phone number availability due to high demand. For instance, finding numbers for Sydney (02) in Australia or Auckland (09) in New Zealand can sometimes be challenging.
What You Can Do:
a. Try Nearby Area Codes: Search for nearby or overlay area codes (e.g., if 310 is unavailable, try 424 in Los Angeles).Explore Nearby Regions: If your desired area code (e.g., Sydney (02) or Auckland (09)) isn't available, try searching for numbers in adjacent or overlay area codes within the same country (e.g., other regions of New South Wales or other parts of the North Island).
b. Consider National or Toll-Free Options: If a specific local presence isn't critical, choosing a national or toll-free number (e.g., 1300 or 1800 in Australia, or 0800 in New Zealand) often presents more availability.
c. Contact GrowthHub Support to request availability or notification