Privacy Policy for GrowthHub
Effective Date: October 2025
At GrowthHub, powered by BMS Accountants LTD, we respect your privacy and are committed to protecting the personal information you provide to us. This Privacy Policy explains how BMS Accountants LTD (“we”, “our”, or “us”) collects, uses, and protects your data when you use our website, platform, and related services. Our privacy practices comply with the New Zealand Privacy Act 2020 and are aligned with international standards including the GDPR (EU), CCPA (US), and PIPEDA (CA).
1. Information We Collect
We collect information to deliver, personalise, and improve your GrowthHub experience.
Personal Information
When you sign up for a GrowthHub plan, book a demo, or interact with our platform, we may collect:
Full name
Email address
Phone number
Payment information
Business name and details
Usage Data
We automatically collect:
Browser type and version
IP address
Pages visited and duration
Referring website
Cookies and Tracking Technologies
We use cookies, analytics tags, and pixels to analyse traffic, improve functionality, and enhance your experience. You can disable cookies in your browser if you prefer.
2. How We Use Your Information
To provide, manage, and improve GrowthHub’s services
To send onboarding updates, training content, and relevant offers
To process payments and manage accounts
To respond to support inquiries
To personalise your experience based on your usage
To conduct analytics and platform improvements
3. How We Share Your Information
We do not sell your data. We only share your information when necessary to deliver our services or meet legal obligations. This may include:
Trusted Service Providers
(e.g., Stripe, Google Workspace, email platforms) — strictly for operational purposes.
Legal Requirements
— when disclosure is required to comply with New Zealand law or government requests.
NOTE: No mobile information will be shared with third parties for marketing or promotional purposes. Information sharing with subcontractors in support services is permitted.
4. Security of Your Data
We take your security seriously. GrowthHub uses SSL encryption, restricted access, and secure data storage. While we follow industry standards, no method of transmission or storage is 100% secure; we cannot guarantee absolute protection.
5. International Data Transfers
If you access GrowthHub from outside New Zealand, your data may be processed and stored in New Zealand or other countries where our service partners operate. By using our platform, you consent to such transfers under this Privacy Policy.
6. Your Rights
Under the New Zealand Privacy Act 2020, you have the right to:
Access the personal data we hold about you
Request correction of inaccurate information
Request deletion of personal information (subject to legal obligations)
For international users, we also comply with:
GDPR (EU) – access, rectification, erasure, portability, and restriction rights
CCPA (US) – right to know, delete, and opt-out of data sale (we do not sell data)
PIPEDA (CA) – rights to access and correction
7. Data Retention
We retain data only as long as necessary to provide services, meet legal requirements, and resolve disputes. When no longer required, data is securely deleted or anonymised.
8. Children’s Privacy
GrowthHub is not intended for individuals under 16 years of age. We do not knowingly collect data from minors. If such data is identified, it will be deleted promptly.
9. Third-Party Links
GrowthHub may link to third-party sites (e.g., Stripe, Meta, Google). We are not responsible for their privacy practices; please review their respective policies.
10. Updates to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on our website with a new effective date. Your continued use of GrowthHub after updates constitutes acceptance of the revised policy.
11. Contact Us
If you have any questions or wish to exercise your privacy rights, please contact us:
BMS Accountants LTD t/a GrowthHub
Email: [email protected]
Address: Hamilton, New Zealand 3200
Website: https://growthhub.net.nz